terms and conditions


The Guest provides personal information that is required for processing requested services. The same information shall be used for inter-communication. If you don`t want to receive any information about changes, news and special offers, please inform us and we will, of course, respect your will. Your name and e-mail address give us the opportunity to send you newsletters. Of course, you may stop the delivery of that type of communication at any time. 
Neptun Boat Tours is under obligation that the personal information of the Guest will not be given to a third party or used except for the purpose of carrying out requested services and inter-communication.

We reserve the right to publish reviews, at the express request of the Guest Neptun Boat Tours will unpublish the review from our web site.


– Confirmation will be received at time of booking.
– A captain may change the route. This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
– Experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date or a full refund.
– The Guest can cancel the trip 12 hours before departure.
– If you have a problem whilst on tour, please bring it to our attention, so that we have an opportunity to put it right at the time. Failure to alert us of any problem will lead to a rejection of any later complaint.
-Neptun Boat Tours cannot be held responsible for climate conditions, cleanliness, the temperature of the sea, or crowds, as well as similar situations and events which can result in the dissatisfaction of guests and, are not a direct result of the tour quality.

NEPTUN KRK d. o. o.
Martinovo selo 12, Dražice
Djelatnost:5010, Pomorski i obalni prijevoz putnika
vl. Manuela Komar Maras
OIB: 47929399284
IBAN: HR6724840081135104201